CloudBees incident

CloudBees CI Update Center timing out

Notice Resolved View vendor source →

CloudBees experienced a notice incident on November 22, 2021, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2021, 11:32 PM UTC
Resolved
Nov 23, 2021, 01:23 AM UTC
Duration
1h 51m
Detected by Pingoru
Nov 22, 2021, 11:32 PM UTC

Update timeline

  1. investigating Nov 22, 2021, 11:32 PM UTC

    The CloudBees CI update center (jenkins-updates.cloudbees.com) is timing out due to increased load. Engineers are working to resolve the issue.

  2. identified Nov 23, 2021, 12:15 AM UTC

    The root cause has been identified - a fix is being developed.

  3. resolved Nov 23, 2021, 01:23 AM UTC

    A fix for the underlying issue has been released and the system is now performing normally.