CloudApp incident

Increased error rates with workflow automations

Notice Resolved View vendor source →

CloudApp experienced a notice incident on October 20, 2025 affecting Website, lasting 8h 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 04:16 PM UTC
Resolved
Oct 21, 2025, 12:55 AM UTC
Duration
8h 39m
Detected by Pingoru
Oct 20, 2025, 04:16 PM UTC

Affected components

Website

Update timeline

  1. investigating Oct 20, 2025, 04:16 PM UTC

    We're experiencing an elevated level of issues caused by our upstream workflow provider. Many supported integrations are affected by this outage. Some webhooks and app events may not be sending data while the outage persists. We do not expect any data loss.

  2. monitoring Oct 20, 2025, 04:17 PM UTC

    Issue was identified as coming from an upstream cloud service (AWS). We are monitoring the situation.

  3. monitoring Oct 20, 2025, 07:02 PM UTC

    We are currently experiencing an issue with thumbnail loading, which appears to be related to an ongoing AWS incident. Our team is actively monitoring the situation and will provide updates as they become available.

  4. resolved Oct 21, 2025, 12:55 AM UTC

    This incident has been resolved.