CloudApp incident

API errors detected and affecting access to existing share links and new drop creation

Notice Resolved View vendor source →

CloudApp experienced a notice incident on June 12, 2017, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2017, 08:06 AM UTC
Resolved
Jun 12, 2017, 10:32 AM UTC
Duration
2h 25m
Detected by Pingoru
Jun 12, 2017, 08:06 AM UTC

Update timeline

  1. identified Jun 12, 2017, 08:06 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jun 12, 2017, 10:32 AM UTC

    Error rates have been reduced and platform services fully operational. Our engineering and ops team is continuing to monitor.