CloudApp incident

Investigating database issues

Minor Resolved View vendor source →

CloudApp experienced a minor incident on June 14, 2018 affecting Viewer and API, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2018, 01:23 PM UTC
Resolved
Jun 14, 2018, 01:50 PM UTC
Duration
26m
Detected by Pingoru
Jun 14, 2018, 01:23 PM UTC

Affected components

ViewerAPI

Update timeline

  1. investigating Jun 14, 2018, 01:23 PM UTC

    We are investigating issues related to viewing assets on the ‘viewer’ pages and ability to upload files from our desktop applications. Our engineering team is looking into the issue and should have an update shortly.

  2. resolved Jun 14, 2018, 01:50 PM UTC

    This incident has been resolved.