CloudApp incident

Database Performance

Notice Resolved View vendor source →

CloudApp experienced a notice incident on December 11, 2018 affecting Viewer and API, lasting 12h 52m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2018, 04:06 PM UTC
Resolved
Dec 12, 2018, 04:59 AM UTC
Duration
12h 52m
Detected by Pingoru
Dec 11, 2018, 04:06 PM UTC

Affected components

ViewerAPI

Update timeline

  1. investigating Dec 11, 2018, 04:06 PM UTC

    We have identified an issue with a database and are working on a fix now.

  2. investigating Dec 11, 2018, 04:07 PM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 11, 2018, 04:20 PM UTC

    Resolved

  4. resolved Dec 12, 2018, 04:59 AM UTC

    This incident has been resolved.