CloudApp incident

Custom Domain and Dropper Viewer Partial Service Outage

Major Resolved View vendor source →

CloudApp experienced a major incident on March 9, 2020 affecting Viewer and API, lasting 6h 59m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2020, 03:32 PM UTC
Resolved
Mar 09, 2020, 10:31 PM UTC
Duration
6h 59m
Detected by Pingoru
Mar 09, 2020, 03:32 PM UTC

Affected components

ViewerAPI

Update timeline

  1. investigating Mar 09, 2020, 03:32 PM UTC

    We are currently investigating the issue with our custom DNS as well as viewer.

  2. resolved Mar 09, 2020, 10:31 PM UTC

    We have discovered a third party integration and put into place a resolution.