CloudAMQP incident

Email delays

Notice Resolved View vendor source →

CloudAMQP experienced a notice incident on September 12, 2024 affecting Help Scout Email Processing, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2024, 06:42 AM UTC
Resolved
Sep 12, 2024, 07:34 AM UTC
Duration
52m
Detected by Pingoru
Sep 12, 2024, 06:42 AM UTC

Affected components

Help Scout Email Processing

Update timeline

  1. investigating Sep 12, 2024, 06:42 AM UTC

    Our email provider has reported degraded performance and slowness in email processing. There may be delays in responses.

  2. investigating Sep 12, 2024, 06:55 AM UTC

    Emails seem to be operational again.

  3. resolved Sep 12, 2024, 07:34 AM UTC

    This incident has been resolved