CloudAMQP incident

Backend slow/unresponsible

Major Resolved View vendor source →

CloudAMQP experienced a major incident on December 16, 2024 affecting Backend, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2024, 05:18 PM UTC
Resolved
Dec 16, 2024, 05:43 PM UTC
Duration
25m
Detected by Pingoru
Dec 16, 2024, 05:18 PM UTC

Affected components

Backend

Update timeline

  1. investigating Dec 16, 2024, 05:18 PM UTC

    We are currently experiencing issues with our backend services handling account and server creation. This does not affect any running customer servers but might delay provisioning new servers.

  2. monitoring Dec 16, 2024, 05:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 16, 2024, 05:43 PM UTC

    This incident has been resolved.