CloudAMQP incident

Backend slow

Started
May 05, 2026, 10:23 AM UTC
Resolved
Ongoing
Duration
● 2h 15m
Detected by Pingoru
May 05, 2026, 10:23 AM UTC

Affected components

Backend

Update timeline

  1. investigating May 05, 2026, 10:23 AM UTC

    We are currently experiencing issues with our backend services handling account and server creation. This does not affect any running customer servers but might delay provisioning new servers.

  2. monitoring May 05, 2026, 10:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 05, 2026, 11:23 AM UTC

    Still seeing slow requests, doing another investigation.

  4. monitoring May 05, 2026, 11:34 AM UTC

    Looks like we're back at full performance now.

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