CloudAMQP experienced a minor incident on May 5, 2026 affecting Backend, lasting 3h. The incident has been resolved; the full update timeline is below.
Affected components
Backend
Update timeline
- investigating May 05, 2026, 10:23 AM UTC
We are currently experiencing issues with our backend services handling account and server creation. This does not affect any running customer servers but might delay provisioning new servers.
- monitoring May 05, 2026, 10:41 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 05, 2026, 11:23 AM UTC
Still seeing slow requests, doing another investigation.
- monitoring May 05, 2026, 11:34 AM UTC
Looks like we're back at full performance now.
- resolved May 05, 2026, 01:23 PM UTC
This incident has been resolved.