DigitalOcean servers unable to pull BuildGrid images
Timeline · 7 updates
- identified Aug 24, 2026, 07:08 PM UTC
DigitalOcean's IPv6 range appears to be blocked from accessing Google Cloud Storage. This means CSv1 and CSv2 customers who have servers with public IPv6 addresses are currently unable to pull new BuildGrid images onto their servers.
- identified Aug 24, 2026, 07:24 PM UTC
GCS confirmed that an internal issue is causing the DigitalOcean IPv6 range to be blocked, and is currently working on a resolution.
- identified Aug 25, 2026, 04:06 PM UTC
We are still waiting on GCS to resolve the issue.
- identified Aug 26, 2026, 04:27 PM UTC
GCS is rolling out a fix that is actively progressing across their production infrastructure. For system stability reasons, the rollout is estimated to be fully complete by August 28, 2026.
- identified Aug 29, 2026, 04:44 PM UTC
GCS is still propagating the fix, but it has now proceeded enough such that images will eventually be pulled.
- monitoring Sep 01, 2026, 09:20 AM UTC
GCS has mostly completed propagating the fix, and images should be pulled with relative ease. We are continuing to monitor the situation.
- resolved Sep 02, 2026, 11:56 AM UTC
This incident has been resolved.