Cloud 66 incident
Azure reporting DNS problems (affecting Ubuntu 18.04)
Cloud 66 experienced a notice incident on August 30, 2022, lasting 5d 23h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Aug 30, 2022, 09:09 AM UTC
From Azure (https://status.azure.com/en-gb/status) Starting at approximately 06:00 UTC on 30 Aug 2022, a number of customers running Ubuntu 18.04 (bionic) VMs recently upgraded to systemd version 237-3ubuntu10.54 reported experiencing DNS errors when trying to access their resources. Reports of this issue are confined to this single Ubuntu version.
- identified Aug 30, 2022, 03:11 PM UTC
Azure is recommending that affected customers reboot their servers to obtain an updated DHCP lease to resolve this issue
- monitoring Aug 31, 2022, 09:15 AM UTC
We are continuing to monitor this incident
- resolved Sep 05, 2022, 08:21 AM UTC
This incident has been resolved.