Cloud 66 incident

Github Not Listing Repositories

Minor Resolved View vendor source →

Cloud 66 experienced a minor incident on October 6, 2022 affecting Github, lasting 1d 9h. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2022, 01:07 PM UTC
Resolved
Oct 07, 2022, 10:26 PM UTC
Duration
1d 9h
Detected by Pingoru
Oct 06, 2022, 01:07 PM UTC

Affected components

Github

Update timeline

  1. investigating Oct 06, 2022, 01:07 PM UTC

    Currently, GitHub is having an issue with listing repositories while using the Cloud 66 Github app. As a workaround while this issue is ongoing. 1. Remove the Github installation. 2. Manually configure SSH key access to Github, please see the link below. https://help.cloud66.com/rails/how-to-guides/common-tools/access-your-code#manually-configuring-github-access

  2. identified Oct 06, 2022, 02:52 PM UTC

    The issue has been identified and a fix is being implemented and this should resolve the issue for most users. If the error is still persisting, please use the workaround provided: 1. Remove the Github installation. 2. Manually configure SSH key access to Github, please see the link below. https://help.cloud66.com/rails/how-to-guides/common-tools/access-your-code#manually-configuring-github-access

  3. resolved Oct 07, 2022, 10:26 PM UTC

    Issue confirmed to be fixed by GitHub.