ClockShark incident

ClockShark App not loading on iOS 26

Minor Resolved View vendor source →

ClockShark experienced a minor incident on October 17, 2025 affecting Clockshark Time Tracking, lasting 1d 18h. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2025, 10:04 PM UTC
Resolved
Oct 19, 2025, 05:02 PM UTC
Duration
1d 18h
Detected by Pingoru
Oct 17, 2025, 10:04 PM UTC

Affected components

Clockshark Time Tracking

Update timeline

  1. investigating Oct 17, 2025, 10:04 PM UTC

    We’ve identified an issue affecting the latest release of the ClockShark app when running on iOS 26. As a precaution, we have temporarily unpublished the app from the Apple app store while the engineering team works on a fix. Existing users will continue to have the app function normally if they are not on iOS 26 and have not updated to the latest version. They will not auto-update, so they should not see an impact. New iOS users will not be able to download the app until a fix is released to the store. Android users are not impacted by this issue and remain fully functional. We are actively working on a solution and hope to fully restore the app ASAP.

  2. identified Oct 17, 2025, 10:51 PM UTC

    We’ve identified an issue with a specific dependency. We’re reverting that dependency and testing the fix.

  3. identified Oct 17, 2025, 11:52 PM UTC

    The reversion of the dependency fixed the issue. We are submitting the updated ClockShark app to the App Store for review.

  4. resolved Oct 19, 2025, 05:02 PM UTC

    The updated application is available in the Apple App Store.