ClockShark experienced a minor incident on October 20, 2025 affecting app.clockshark.com and Clockshark Time Tracking, lasting 2h 31m. The incident has been resolved; the full update timeline is below.
Affected components
app.clockshark.comClockshark Time Tracking
Update timeline
- identified Oct 20, 2025, 09:30 PM UTC
Clockshark is investigating issues with our hosting services. One of our dependencies is critcally affected by the on-going AWS outage. (https://health.aws.amazon.com/health/status, https://status.launchdarkly.com/) We are creating a bypass of this dependency, will deploy a fix soon. This issue is impacting all services that rely on our core infrastructure, including our web & mobile apps.
- monitoring Oct 20, 2025, 10:06 PM UTC
We have deployed an update to bypass the upstream issues. We will continue to monitor.
- resolved Oct 21, 2025, 12:02 AM UTC
All services are functioning normally.