Clik experienced a major incident on May 2, 2023 affecting Clik Jobs Sync and Clik Cert Sync and 1 more component, lasting 2h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Clik Jobs SyncClik Cert SyncClik Cert Electrical SyncApp NotificationsText messaging
Update timeline
- investigating May 02, 2023, 04:36 PM UTC
We are aware of some issues with connectivity affecting our network and services. Currently you may be unable to perform syncs to and from the Clik Cloud. We will inform you of any further information as we identify the issue.
- identified May 02, 2023, 06:07 PM UTC
Our engineer is on site and has identified the issue. We hope to resolve shortly
- monitoring May 02, 2023, 06:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 02, 2023, 06:50 PM UTC
This incident has been resolved.