Clik incident

Sync Issues

Major Resolved View vendor source →

Clik experienced a major incident on May 3, 2024 affecting Clik Jobs Sync and Clik Cert Sync and 1 more component, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2024, 07:19 AM UTC
Resolved
May 03, 2024, 09:51 AM UTC
Duration
2h 32m
Detected by Pingoru
May 03, 2024, 07:19 AM UTC

Affected components

Clik Jobs SyncClik Cert SyncClik Cert Electrical Sync

Update timeline

  1. investigating May 03, 2024, 07:19 AM UTC

    We are currently investigating an issue with our connectivity at the data centre

  2. identified May 03, 2024, 08:41 AM UTC

    This issue has been identified and a fixed applied.

  3. monitoring May 03, 2024, 08:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 03, 2024, 08:43 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 03, 2024, 09:51 AM UTC

    This incident has been resolved.