ClickSend experienced a minor incident on May 16, 2023 affecting SMS, lasting 2h 39m. The incident has been resolved; the full update timeline is below.
Affected components
SMS
Update timeline
- investigating May 16, 2023, 06:07 PM UTC
We are writing to inform you that we are currently observing delivery issues towards O2-UK. Users may observe delayed or failed MTs and MOs towards and from O2-UK. Incident Start Time: 2023-05-16 13:52 UTC https://status.clicksend.com/#
- monitoring May 16, 2023, 07:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 16, 2023, 08:46 PM UTC
This incident has been resolved. Incident Start Time: 2023-05-16 13:52 UTC Incident End Time: 2023-05-16 19:30 UTC