ClickSend experienced a critical incident on July 31, 2023 affecting Online Dashboard, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Online Dashboard
Update timeline
- investigating Jul 31, 2023, 12:33 AM UTC
We are investigating this issue and working to resolve it as soon as possible. We apologize for any inconvenience.
- identified Jul 31, 2023, 01:23 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 31, 2023, 01:24 AM UTC
A fix has been implemented to resolve the issue. We will continue to monitor this incident.
- resolved Jul 31, 2023, 01:48 AM UTC
This incident has been resolved.