ClickSend incident

Delay in Inbound/Outbound SMS Messages

Minor Resolved View vendor source →

ClickSend experienced a minor incident on July 24, 2024 affecting SMS, lasting 4h 42m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2024, 02:17 AM UTC
Resolved
Jul 24, 2024, 06:59 AM UTC
Duration
4h 42m
Detected by Pingoru
Jul 24, 2024, 02:17 AM UTC

Affected components

SMS

Update timeline

  1. investigating Jul 24, 2024, 02:17 AM UTC

    We are experiencing delays in our Inbound/Outbound SMS Messages. Our technical team is actively investigating the issue and working diligently to resolve it as soon as possible. We will provide updates on the situation as new information becomes available. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue. We strongly recommend you subscribe to our status page to get latest updates https://status.clicksend.com/#

  2. monitoring Jul 24, 2024, 03:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 24, 2024, 06:59 AM UTC

    This incident has been resolved