ClickSend incident

South Korea - Message Delivery Issues

Major Resolved View vendor source →

ClickSend experienced a major incident on August 16, 2024 affecting SMS and MMS, lasting 2h 7m. The incident has been resolved; the full update timeline is below.

Started
Aug 16, 2024, 04:01 AM UTC
Resolved
Aug 16, 2024, 06:09 AM UTC
Duration
2h 7m
Detected by Pingoru
Aug 16, 2024, 04:01 AM UTC

Affected components

SMSMMS

Update timeline

  1. investigating Aug 16, 2024, 04:01 AM UTC

    We are currently experiencing delivery issues to South Korea with messaging failing to be delivered. We are working on a fix with the upstream carriers to resolve the issue.

  2. resolved Aug 16, 2024, 06:09 AM UTC

    This incident has been resolved.