ClickSend incident

Transactional Emails are stuck in queued status

Notice Resolved View vendor source →

ClickSend experienced a notice incident on December 3, 2024 affecting Online Dashboard and Email, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2024, 10:32 PM UTC
Resolved
Dec 04, 2024, 12:31 AM UTC
Duration
1h 59m
Detected by Pingoru
Dec 03, 2024, 10:32 PM UTC

Affected components

Online DashboardEmail

Update timeline

  1. investigating Dec 03, 2024, 10:32 PM UTC

    The issue has been identified and we have applied a fixed; we are currently monitoring it.

  2. investigating Dec 03, 2024, 10:46 PM UTC

    The issue has been identified and we have applied a fixed; we are currently monitoring it.

  3. identified Dec 03, 2024, 11:00 PM UTC

    The issue has been identified and we have applied a fix.

  4. resolved Dec 04, 2024, 12:31 AM UTC

    Transactional Emails are stuck in queued status.