ClickSend incident

Delays in SMS

Minor Resolved View vendor source →

ClickSend experienced a minor incident on January 19, 2025 affecting Online Dashboard and REST API and 1 more component, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2025, 04:07 AM UTC
Resolved
Jan 19, 2025, 05:49 AM UTC
Duration
1h 42m
Detected by Pingoru
Jan 19, 2025, 04:07 AM UTC

Affected components

Online DashboardREST APIHTTP API

Update timeline

  1. investigating Jan 19, 2025, 04:07 AM UTC

    We are currently investigating the issue.

  2. investigating Jan 19, 2025, 04:38 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 19, 2025, 05:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 19, 2025, 05:49 AM UTC

    This incident has been resolved.