ClickSend incident

'Alphatag' & 'Own Number' sending unavailable for dashboard

Minor Resolved View vendor source →

ClickSend experienced a minor incident on June 18, 2025 affecting Online Dashboard, lasting 2h 35m. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2025, 01:22 AM UTC
Resolved
Jun 18, 2025, 03:57 AM UTC
Duration
2h 35m
Detected by Pingoru
Jun 18, 2025, 01:22 AM UTC

Affected components

Online Dashboard

Update timeline

  1. investigating Jun 18, 2025, 01:22 AM UTC

    This is a temporary issue that we are currently investigating. This does not impact API

  2. investigating Jun 18, 2025, 01:22 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 18, 2025, 03:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 18, 2025, 03:57 AM UTC

    This incident has been resolved.