ClickSend experienced a minor incident on July 21, 2025 affecting SMS, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
SMS
Update timeline
- investigating Jul 21, 2025, 05:04 AM UTC
We are currently investigating reports of delays in message approvals and website registration processing. Our team is working to assess the cause and will provide updates as more information becomes available. Thank you for your patience.
- identified Jul 21, 2025, 05:49 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 21, 2025, 06:10 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 21, 2025, 06:15 AM UTC
This incident has been resolved.