ClickPanda Outage History

ClickPanda had 2 outages in the last 2 years totaling 25h 35m of downtime, averaging 0.1 incidents per month.

There were 2 ClickPanda outages since May 15, 2025 totaling 25h 35m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: clickpanda.statuspage.io

Major May 22, 2025

Delayed Delivery of Email Marketing Campaigns to Microsoft Mailboxes

Detected by Pingoru: May 22, 2025, 01:31 PM UTC
Resolved: May 23, 2025, 03:07 PM UTC
Duration: 1d 1h

Affected: Email Delivery Backend Service

Timeline · 2 updates

investigating May 22, 2025, 01:31 PM UTC

Our email delivery service is currently experiencing delays in sending marketing messages to Microsoft domains (Hotmail, Outlook, Live) due to rate limiting, causing campaign emails to reach end recipients later than expected.
resolved May 23, 2025, 03:07 PM UTC

Deliveries of marketing campaigns to Microsoft via SMTP have been normalized. Please note that sending large campaigns after a period of inactivity may cause temporary delivery issues. We are monitoring the situation to ensure stability and improve send performance.

Read the full incident report →

Notice May 15, 2025

This is an example incident

Detected by Pingoru: May 15, 2025, 04:05 PM UTC
Resolved: May 15, 2025, 04:05 PM UTC
Duration: –

Timeline · 4 updates

investigating May 16, 2025, 03:49 PM UTC

When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.
identified May 16, 2025, 03:49 PM UTC

As you continue to work through the incident, update your customers frequently.
monitoring May 16, 2025, 03:49 PM UTC

Let your users know once a fix is in place, and keep communication clear and precise.
resolved May 16, 2025, 03:49 PM UTC

Empathize with those affected and let them know everything is operating as normal.

Read the full incident report →