ClickFunnels Classic experienced a major incident on December 18, 2025 affecting App, lasting 17h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 18, 2025, 01:18 AM UTC
We are investigating email sending issues with SendGrid. It is currently impacting password resets, 2FA Emails, and other transactional emails.
- investigating Dec 18, 2025, 01:33 AM UTC
We are continuing to investigate the issue with SendGrid.
- investigating Dec 18, 2025, 01:57 AM UTC
We are continuing to investigate the issue with SendGrid.
- investigating Dec 18, 2025, 02:42 AM UTC
We continue to work with SendGrid to resolve the issue.
- identified Dec 18, 2025, 04:29 AM UTC
We have identified the issue and are working to restore service with SendGrid.
- monitoring Dec 18, 2025, 03:00 PM UTC
We are continuing to monitor the situation to ensure smooth functionality. However system email delivery (like password reset or .csv downloads) has been fully restored and messages are now starting to send as expected. You may still notice a delay as systems fully catch up. As always, we recommend checking your spam or junk folder just in case, and marking any messages as "not spam" to ensure future delivery.
- resolved Dec 18, 2025, 06:49 PM UTC
Systems have remained stable and everything is operating as normal.