ClickFunnels Classic incident

Support System "FreshDesk" Hardware Upgrades

Notice Resolved View vendor source →

ClickFunnels Classic experienced a notice incident on December 14, 2015, lasting 10d 18h. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2015, 01:55 PM UTC
Resolved
Dec 25, 2015, 08:00 AM UTC
Duration
10d 18h
Detected by Pingoru
Dec 14, 2015, 01:55 PM UTC

Update timeline

  1. scheduled Dec 14, 2015, 01:55 PM UTC

    Our support desk software "FreshDesk" has announced scheduled maintenance for Christmas day so we expect our support desk will be down for approximately one hour. "Freshdesk is expected to be down from approximately 7:00 AM until 8:00 AM GMT on Dec 25, 2015, due to a hardware upgrade. Please note that your customer support emails will be queued and converted into tickets once the service comes up. We apologize for any inconvenience." - FreshDesk Support Team

  2. in progress Dec 25, 2015, 07:00 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. completed Dec 25, 2015, 08:00 AM UTC

    The scheduled maintenance has been completed.