ClickBank Outage History

ClickBank is up right now

ClickBank had 31 outages in the last 2 years totaling 10h 6m of downtime — averaging 1.3 incidents per month.

There were 31 ClickBank outages since May 24, 2024 totaling 10h 6m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.clickbank.com

Major August 28, 2024

Account login issues

Detected by Pingoru
Aug 28, 2024, 06:22 PM UTC
Resolved
Aug 28, 2024, 08:48 PM UTC
Duration
2h 25m
Affected: Accounts
Timeline · 4 updates
  1. identified Aug 28, 2024, 06:22 PM UTC

    We are experiencing account login issues. The team is working on a fix for the issue and expect it to be back soon.

  2. identified Aug 28, 2024, 06:24 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Aug 28, 2024, 08:48 PM UTC

    This issue has been resolved

  4. resolved Aug 28, 2024, 08:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 22, 2024

Account Logins currently not loading/working

Detected by Pingoru
Aug 22, 2024, 05:47 PM UTC
Resolved
Aug 22, 2024, 05:49 PM UTC
Duration
1m
Affected: Accounts
Timeline · 2 updates
  1. identified Aug 22, 2024, 05:47 PM UTC

    We have identified an issue with account logins. The team is actively working on it and expect it to be back shortly.

  2. resolved Aug 22, 2024, 05:49 PM UTC

    This incident has been resolved. We are investigating the root cause

Read the full incident report →

Notice July 25, 2024

Unverified INS/IPN URLs

Detected by Pingoru
Jul 25, 2024, 09:39 PM UTC
Resolved
Jul 25, 2024, 09:39 PM UTC
Duration
Affected: INS
Timeline · 1 update
  1. resolved Jul 25, 2024, 09:39 PM UTC

    We recently rolled out an update to our Instant Notification Service (INS) that has inadvertently caused some INS/IPN URLs to become unverified based on mismatched failed responses from receiving systems. This has temporarily paused INS messages for some users. We have identified and implemented a fix. INS is now functioning properly and as expected. We are working quickly to reverify INS/IPN URLs on clients' behalf. If you notice your INS has become unverified in the CB system, navigate inside your CB account to Vendor Settings>My Site> Scroll down to Advanced Tools>Click "edit" > Click "Test IPN.

Read the full incident report →

Major July 19, 2024

Degraded Credit Card Processing

Detected by Pingoru
Jul 19, 2024, 01:30 PM UTC
Resolved
Jul 19, 2024, 03:39 PM UTC
Duration
2h 8m
Affected: RebillsOrder Form
Timeline · 2 updates
  1. identified Jul 19, 2024, 01:30 PM UTC

    ClickBank continues to accept and process credit card orders, but like many businesses and services around the world, we are still feeling the impact of last night's major Microsoft and Crowdstrike outages. Although there are system-wide authorization issues with the major banks and card brands, we are monitoring their progress and hope to see them return to full service shortly. We will continue to update as we learn more.

  2. resolved Jul 19, 2024, 03:39 PM UTC

    Credit card processing issues caused by the Crowdstrike/Microsoft outage have been resolved. Credit cards payments are processing normally and as expected. We are actively monitoring performance alongside upstream providers to ensure continued stability. We will provide additional updates if any further information becomes available.

Read the full incident report →

Critical July 18, 2024

Upstream service provider degraded performance affecting credit card acceptance issues

Detected by Pingoru
Jul 18, 2024, 10:47 PM UTC
Resolved
Jul 19, 2024, 04:08 AM UTC
Duration
5h 20m
Affected: Order Form
Timeline · 5 updates
  1. investigating Jul 18, 2024, 10:47 PM UTC

    We were notified that an upstream issue is causing degraded performance on credit card acceptance. We are investigating and working with the affected service provider currently

  2. identified Jul 18, 2024, 11:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 18, 2024, 11:49 PM UTC

    The provider is continuing to work on the issue. We will provide updates as soon as we know more.

  4. identified Jul 19, 2024, 01:26 AM UTC

    ClickBank’s upstream provider is reliant on Microsoft Azure. Microsoft’s Azure cloud platform is currently encountering an extended outage in the Central US region. We continue to monitor the situation and expect Microsoft to restore service quickly. Microsoft will provide updates at this link: https://azure.status.microsoft/en-us/status

  5. resolved Jul 19, 2024, 04:08 AM UTC

    This incident has been resolved. The upstream provider and ClickBank will continue to monitor and ensure everything is working as expected.

Read the full incident report →

Critical May 24, 2024

Production issues

Detected by Pingoru
May 24, 2024, 09:04 PM UTC
Resolved
May 24, 2024, 09:14 PM UTC
Duration
10m
Affected: HopsOrder FormAccountsINSAPIAnalyticsCLKBank
Timeline · 2 updates
  1. investigating May 24, 2024, 09:04 PM UTC

    We are experiencing a full production outage. We are investigating and will have an update shortly

  2. resolved May 24, 2024, 09:14 PM UTC

    This incident is now resolved

Read the full incident report →