ClickBank had 31 outages in the last 2 years totaling 10h 6m of downtime — averaging 1.3 incidents per month.
There were 31 ClickBank outages since May 24, 2024 totaling 10h 6m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are experiencing account login issues. The team is working on a fix for the issue and expect it to be back soon.
We are continuing to work on a fix for this issue.
This issue has been resolved
This incident has been resolved.
We have identified an issue with account logins. The team is actively working on it and expect it to be back shortly.
This incident has been resolved. We are investigating the root cause
We recently rolled out an update to our Instant Notification Service (INS) that has inadvertently caused some INS/IPN URLs to become unverified based on mismatched failed responses from receiving systems. This has temporarily paused INS messages for some users. We have identified and implemented a fix. INS is now functioning properly and as expected. We are working quickly to reverify INS/IPN URLs on clients' behalf. If you notice your INS has become unverified in the CB system, navigate inside your CB account to Vendor Settings>My Site> Scroll down to Advanced Tools>Click "edit" > Click "Test IPN.
ClickBank continues to accept and process credit card orders, but like many businesses and services around the world, we are still feeling the impact of last night's major Microsoft and Crowdstrike outages. Although there are system-wide authorization issues with the major banks and card brands, we are monitoring their progress and hope to see them return to full service shortly. We will continue to update as we learn more.
Credit card processing issues caused by the Crowdstrike/Microsoft outage have been resolved. Credit cards payments are processing normally and as expected. We are actively monitoring performance alongside upstream providers to ensure continued stability. We will provide additional updates if any further information becomes available.
We were notified that an upstream issue is causing degraded performance on credit card acceptance. We are investigating and working with the affected service provider currently
The issue has been identified and a fix is being implemented.
The provider is continuing to work on the issue. We will provide updates as soon as we know more.
ClickBank’s upstream provider is reliant on Microsoft Azure. Microsoft’s Azure cloud platform is currently encountering an extended outage in the Central US region. We continue to monitor the situation and expect Microsoft to restore service quickly. Microsoft will provide updates at this link: https://azure.status.microsoft/en-us/status
This incident has been resolved. The upstream provider and ClickBank will continue to monitor and ensure everything is working as expected.
We are experiencing a full production outage. We are investigating and will have an update shortly
This incident is now resolved