ClickBank incident

PostBack Pixel Events not sending

Notice Resolved View vendor source →

ClickBank experienced a notice incident on December 18, 2025 affecting Analytics, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2025, 10:07 PM UTC
Resolved
Dec 18, 2025, 10:07 PM UTC
Duration
Detected by Pingoru
Dec 18, 2025, 10:07 PM UTC

Affected components

Analytics

Update timeline

  1. resolved Dec 18, 2025, 10:07 PM UTC

    Around 1:28 am MST our postback pixel stopped sending events externally. All orders and attribution were still happening correctly, the events were just not sending externally even though we were capturing them. Once the team became aware, the issue was fixed and all historical events were fully sent by 12:45 pm MST. We are doing a full RCA on this and putting additional monitoring and alerting in place so we can respond much quicker if this ever happens again.