ClickBank experienced a minor incident on April 4, 2024 affecting Order Form, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Order Form
Update timeline
- investigating Apr 04, 2024, 07:36 PM UTC
At 1:29PM Mountain Time - ClickBank began experiencing an intermittent issue processing credit card payments. We are working with our merchant processing provider to resolve the issue and will provide regular updates.
- resolved Apr 04, 2024, 08:06 PM UTC
Our team has identified and implemented a solution to the credit card processing issue, which originated from an upstream provider. All systems and services operational. Credit card orders are processing normally! We are working closely with the provider on root cause analysis. Thank you for your patience and understanding.