ClickBank incident

Visa Approval rate issue

Major Resolved View vendor source →

ClickBank experienced a major incident on May 2, 2024 affecting Order Form, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2024, 09:01 PM UTC
Resolved
May 02, 2024, 09:41 PM UTC
Duration
39m
Detected by Pingoru
May 02, 2024, 09:01 PM UTC

Affected components

Order Form

Update timeline

  1. investigating May 02, 2024, 09:01 PM UTC

    ClickBank has been notified that VISA is currently working on an issue that is causing degraded approval rates for VISA transactions. This issue is affecting a portion of VISA transactions on ClickBank as well. We are in touch with VISA as this solution is resolved on their end and will update as we receive additional information.

  2. resolved May 02, 2024, 09:41 PM UTC

    Please be advised that the previously reported issue where some clients experienced lower than normal approval rates or response time latency for Visa credit transactions has been resolved.