ClickBank incident

Intermittent issues processing PayPal transactions

Minor Resolved View vendor source →

ClickBank experienced a minor incident on September 20, 2024 affecting Order Form, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2024, 01:19 AM UTC
Resolved
Sep 20, 2024, 04:28 AM UTC
Duration
3h 8m
Detected by Pingoru
Sep 20, 2024, 01:19 AM UTC

Affected components

Order Form

Update timeline

  1. investigating Sep 20, 2024, 01:19 AM UTC

    We are currently investigating an issue processing PayPal transactions. Our team is currently working with PayPal to troubleshoot and will provide regular updates as our team works to correct the issue.

  2. investigating Sep 20, 2024, 01:51 AM UTC

    We are continuing to work to resolve this issue with PayPal to restore full service.

  3. identified Sep 20, 2024, 02:58 AM UTC

    The issue has been identified and our team continues to work diligently and closely with PayPal on a resolution. We will post another update when we have more information to share. Thank you for your patience.

  4. resolved Sep 20, 2024, 04:28 AM UTC

    The issue has been resolved and all PayPal orders are processing as expected. We will continue to monitor the situation alongside PayPal to ensure stability and ongoing performance. Thank you.