CleverReach Outage History

CleverReach is up right now

CleverReach had 5 outages in the last 2 years totaling 4h 48m of downtime — averaging 0.2 incidents per month.

There were 5 CleverReach outages since November 11, 2024 totaling 4h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.cleverreach.com

Minor July 15, 2026

Transactional maintenance

Detected by Pingoru
Jul 15, 2026, 11:39 AM UTC
Resolved
Jul 15, 2026, 11:39 AM UTC
Duration
36s
Timeline · 2 updates
  1. investigating Jul 15, 2026, 11:39 AM UTC

    We are performing maintenance on CleverReach Transactional services.

  2. resolved Jul 15, 2026, 11:39 AM UTC

    All systems are operational again. The incident has been resolved.

Read the full incident report →

Major July 15, 2026

SMTP delivery partial outage

Detected by Pingoru
Jul 15, 2026, 10:13 AM UTC
Resolved
Jul 15, 2026, 10:14 AM UTC
Duration
29s
Timeline · 2 updates
  1. investigating Jul 15, 2026, 10:13 AM UTC

    We are investigating an issue affecting SMTP delivery.

  2. resolved Jul 15, 2026, 10:14 AM UTC

    All systems are operational again. The incident has been resolved.

Read the full incident report →

Minor July 15, 2026

Transactional API degraded performance

Detected by Pingoru
Jul 15, 2026, 09:51 AM UTC
Resolved
Jul 15, 2026, 09:52 AM UTC
Duration
20s
Timeline · 2 updates
  1. investigating Jul 15, 2026, 09:51 AM UTC

    We are investigating degraded performance for the CleverReach Transactional API.

  2. resolved Jul 15, 2026, 09:52 AM UTC

    All systems are operational again. The incident has been resolved.

Read the full incident report →

Minor March 11, 2025

Website Performance impacted

Detected by Pingoru
Mar 11, 2025, 10:21 AM UTC
Resolved
Mar 11, 2025, 11:41 AM UTC
Duration
1h 20m
Affected: CleverReach®-WebsitePlatform availabilityEditor
Timeline · 3 updates
  1. investigating Mar 11, 2025, 10:21 AM UTC

    We are currently experiencing slow response times for our website, we are investigating. Email delivery is not impacted

  2. investigating Mar 11, 2025, 11:40 AM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 11, 2025, 11:41 AM UTC

    The issue was identified and resolved.

Read the full incident report →

Minor November 11, 2024

On-Call Support not available.

Detected by Pingoru
Nov 11, 2024, 01:25 PM UTC
Resolved
Nov 11, 2024, 04:52 PM UTC
Duration
3h 26m
Affected: CleverReach®-Website
Timeline · 2 updates
  1. investigating Nov 11, 2024, 01:25 PM UTC

    Currently no telephone support is available, we are investigating the Issue and fixing it as fast as possible.

  2. resolved Nov 11, 2024, 04:52 PM UTC

    This incident has been resolved.

Read the full incident report →