CleverReach incident

Mail delivery delays

Minor Resolved View vendor source →

CleverReach experienced a minor incident on December 13, 2021 affecting Mail delivery, lasting 19h 39m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2021, 10:47 AM UTC
Resolved
Dec 14, 2021, 06:27 AM UTC
Duration
19h 39m
Detected by Pingoru
Dec 13, 2021, 10:47 AM UTC

Affected components

Mail delivery

Update timeline

  1. identified Dec 13, 2021, 10:47 AM UTC

    At the moment we are experiencing delays in our mailing delivery due to the high volume of traffic. Some of the more popular mailbox providers are experiencing huge amounts of mail traffic. This leads to providers throtteling the rate in which they accept mails for bulk deliverys which in turn impacts the speed in which our mails get accepted. We are sorry for the inconvenience.

  2. resolved Dec 14, 2021, 06:27 AM UTC

    All delayed mails have been delivered, this incident has been resolved.