CleverReach incident

Problems with Credit Card Payment

Critical Resolved View vendor source →

CleverReach experienced a critical incident on February 4, 2022 affecting Credit card payments, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2022, 12:40 PM UTC
Resolved
Feb 04, 2022, 01:01 PM UTC
Duration
20m
Detected by Pingoru
Feb 04, 2022, 12:40 PM UTC

Affected components

Credit card payments

Update timeline

  1. identified Feb 04, 2022, 12:40 PM UTC

    Our payment processor informed us about a full outage regarding all credit card payments. Credit card payments will be unavailable until further norice.

  2. resolved Feb 04, 2022, 01:01 PM UTC

    Our payment processor resolved his issues. Payment via credit card is possible again.