CleverReach incident

Frontend not available.

Critical Resolved View vendor source →

CleverReach experienced a critical incident on July 6, 2022 affecting CleverReach®-Website, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2022, 08:10 AM UTC
Resolved
Jul 06, 2022, 11:24 AM UTC
Duration
3h 13m
Detected by Pingoru
Jul 06, 2022, 08:10 AM UTC

Affected components

CleverReach®-Website

Update timeline

  1. identified Jul 06, 2022, 08:10 AM UTC

    We are currently facing issues with our frontend service. Login to our application is still available through following link: eu.cleverreach.com/admin Mailings are not impacted.

  2. monitoring Jul 06, 2022, 09:21 AM UTC

    The website is functional again. We are monitoring the situation.

  3. resolved Jul 06, 2022, 11:24 AM UTC

    This incident has been resolved.