CleverReach experienced a major incident on January 17, 2023 affecting Platform availability, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Platform availability
Update timeline
- investigating Jan 17, 2023, 10:13 AM UTC
We observed in a few cases that account dashboards are stuck loading which leads to not being able to navigate your account. Currently we are investigating the issue. Allready planed or running mailings should not be impacted.
- identified Jan 17, 2023, 10:18 AM UTC
We identified the issue and are applying a fix.
- resolved Jan 17, 2023, 10:38 AM UTC
The applied fix is working so we are resolving the issue for now.