CleverReach experienced a major incident on March 20, 2023 affecting CleverReach®-Website, lasting 3h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 20, 2023, 11:00 AM UTC
We are currently seeing errors for our cleverreach.com website which prevents people from accessing the login page. The login page is still functional and all cleverreach functionaliy is still accessible. Please use the following link https://www.cleverreach.com/de-de/login/ to access the login page directly. We are working on resolving the issue and expecting it to be resolved soon.
- resolved Mar 20, 2023, 11:38 AM UTC
We found the problem and resolved it. The issue were some missconfiguration on the webserver side that prevented specific actions from beeing executed. This issue did not impact anything other then access to the website. We are sorry for the inconvenience.