Clever experienced a major incident on September 8, 2025 affecting Single Sign-On & Portal, lasting 1d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Single Sign-On & Portal
Update timeline
- investigating Sep 08, 2025, 08:40 PM UTC
Students are intermittently unable to log into district-added apps from their Clever Portal
- identified Sep 09, 2025, 07:43 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 10, 2025, 07:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 10, 2025, 08:37 PM UTC
This incident has been resolved.