Clerk Chat incident

2FA Carrier Issues

Minor Resolved View vendor source →

Clerk Chat experienced a minor incident on May 5, 2023 affecting 2FA (us-central-1) and 2FA (us-central-2) and 1 more component, lasting 5h 35m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2023, 04:34 PM UTC
Resolved
May 05, 2023, 10:09 PM UTC
Duration
5h 35m
Detected by Pingoru
May 05, 2023, 04:34 PM UTC

Affected components

2FA (us-central-1)2FA (us-central-2)2FA (us-central-3)2FA (us-central-4)2FA (us-central-5)

Update timeline

  1. investigating May 05, 2023, 04:34 PM UTC

    We are experiencing issues from the carrier side. Our team is working closely with engineering team from the carrier to resolve.

  2. resolved May 05, 2023, 10:09 PM UTC

    Verizon has resolved the issue.