Clerk Chat experienced a minor incident on September 28, 2023 affecting Clerk Chat (Clerk Chat), lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Clerk Chat (Clerk Chat)
Update timeline
- investigating Sep 28, 2023, 07:46 PM UTC
Multiple underlying phone carriers are experiencing issues with SMS Deliverability. Messages may not complete as expected. All teams are actively working to restore expected networking behavior.
- resolved Sep 28, 2023, 08:07 PM UTC
The carrier has advised us they are observing expected network behavior. Clerk teams remain engaged to ensure prolonged stability and normal message deliverability.