Clerk Chat incident

Verizon Outage

Major Resolved View vendor source →

Clerk Chat experienced a major incident on November 27, 2023 affecting 2FA (us-central-2) and 2FA (us-central-3) and 1 more component, lasting 9h 54m. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2023, 02:30 PM UTC
Resolved
Nov 28, 2023, 12:24 AM UTC
Duration
9h 54m
Detected by Pingoru
Nov 27, 2023, 02:30 PM UTC

Affected components

2FA (us-central-2)2FA (us-central-3)2FA (us-central-4)2FA (us-central-5)2FA (us-central-6)2FA (us-central-7)

Update timeline

  1. investigating Nov 27, 2023, 02:30 PM UTC

    There is an ongoing Verizon outage affecting cell towers in the region of the data centers. We are waiting for an update from the carrier.

  2. resolved Nov 28, 2023, 12:24 AM UTC

    Verizon fully resolved the issue.