Clerk Chat incident

API Issues

Minor Resolved View vendor source →

Clerk Chat experienced a minor incident on December 14, 2022 affecting Clerk Chat (Clerk Chat), lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2022, 06:55 PM UTC
Resolved
Dec 14, 2022, 07:12 PM UTC
Duration
17m
Detected by Pingoru
Dec 14, 2022, 06:55 PM UTC

Affected components

Clerk Chat (Clerk Chat)

Update timeline

  1. investigating Dec 14, 2022, 06:55 PM UTC

    We are running into an issue api connectivity due to an issue with upstream provider. Our team is investigating.

  2. resolved Dec 14, 2022, 07:12 PM UTC

    Connectivity issues have been resolved. The team is further investigating to prevent this from happening in the future.