Clerk Chat experienced a minor incident on May 11, 2023 affecting 2FA (us-central-1) and 2FA (us-central-2) and 1 more component, lasting 3h 43m. The incident has been resolved; the full update timeline is below.
Affected components
2FA (us-central-1)2FA (us-central-2)2FA (us-central-3)2FA (us-central-4)2FA (us-central-5)
Update timeline
- investigating May 11, 2023, 02:18 PM UTC
We are experiencing issues with 2FA code delivery due to downstream carrier Verizon. Our team is investigating.
- resolved May 11, 2023, 06:01 PM UTC
Service has normalized. Our engineering team is working with Verizon on preventative measures.