Clerk Chat experienced a minor incident on September 12, 2023 affecting 2FA (us-central-1) and 2FA (us-central-2) and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
2FA (us-central-1)2FA (us-central-2)2FA (us-central-3)2FA (us-central-4)2FA (us-central-5)2FA (us-central-6)2FA (us-central-7)
Update timeline
- resolved Sep 12, 2023, 03:55 PM UTC
At approximately 10:38AM CST data center's NOC became aware of a network issue in our Dallas, TX POP. They are actively investigating and will provide updates once available. Update 10:51AM CST: They have identified the root cause of the issue, and are working to implement a fix. ETTR of within ten minutes.