Clearwave Fiber Outage History
Clearwave Fiber is up right nowPingoru has recorded 48 incidents for Clearwave Fiber: 48 in the last 12 months and 10 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 9 | 509 of 720 (71%) |
| May 2026 | 11 | 744 of 744 (100%) |
| June 2026 | 4 | 375 of 720 (52%) |
| July 2026 | 8 | 744 of 744 (100%) |
| August 2026 | 3 | 472 of 744 (63%) |
| September 2026 | 2 | 58 of 720 (8%) |
| October 2026 | 3 | 525 of 544 (97%) |
Incidents, newest first
Minor October 21, 2026 Homer Glen, Lemont, Lockport IL-Resolved –
Started Oct 21, 2026, 07:45 PM UTC· resolved Oct 21, 2026, 07:45 PM UTC
- monitoring Oct 21, 2026, 07:45 PM UTC
We’re aware of an outage affecting service in your area, and our team is actively working to investigate the cause and get you back online. Most outages like this are resolved within about 8 hours, though the exact time can be shorter or longer depending on what’s causing the disruption.Thanks for your patience while we...
Minor October 8, 2026 Hurricane Isaias 13d 2h
Started Oct 08, 2026, 05:00 PM UTC· resolved Oct 21, 2026, 07:43 PM UTC
- monitoring Oct 08, 2026, 05:00 PM UTC
As Tropical Storm Isaias approaches, your safety and your family’s safety come first. We want you to know that Clearwave Fiber is prepared and closely monitoring the storm. Here’s what we’re doing right now to help keep you connected. PLAN IN PLACE We’ve activated our emergency response plan, and it stays in place before, during,...
Minor September 28, 2026 Valdosta, GA 10d 2h
Started Sep 28, 2026, 02:14 PM UTC· resolved Oct 08, 2026, 04:59 PM UTC
- monitoring Sep 28, 2026, 02:14 PM UTC
Our teams have identified the cause of the service disruption affecting customers in the Valdosta area. The outage was caused by damage to our fiber network resulting from third-party construction activity in the area. Field technicians are on site and have begun coordinating repairs to restore service as quickly and safely as possible. At this...
Minor September 25, 2026 Test –
Started Sep 25, 2026, 02:46 PM UTC· resolved Sep 25, 2026, 02:46 PM UTC
- monitoring Sep 25, 2026, 02:46 PM UTC
Service has been restored. We appreciate your patience and understanding as our teams worked to restore service. If you are still experiencing a service disruption, please visit clearwavefiber.com/troubleshooting or follow the steps below to restore service. Business Customers: Please contact Clearwave Fiber Technical Support at 877-293-2973 or via email at [email protected] If you have a...
Minor August 26, 2026 Hinesville, GA –
Started Aug 26, 2026, 08:13 PM UTC· resolved Aug 26, 2026, 08:13 PM UTC
- monitoring Aug 26, 2026, 08:13 PM UTC
Our team is aware of the outage affecting the area. All Clearwave Fiber support teams are actively working to investigate the cause and restore service as quickly as possible. We will share updates on this page and via email and text as they become available. Thank you for your patience and understanding while we work...
Minor August 20, 2026 De Soto, KS –
Started Aug 20, 2026, 11:36 PM UTC· resolved Aug 20, 2026, 11:36 PM UTC
- monitoring Aug 20, 2026, 11:36 PM UTC
Our team is aware of the outage affecting the area. All Clearwave Fiber support teams are actively working to investigate the cause and restore service as quickly as possible. We will share updates via email and text as they become available. Thank you for your patience and understanding while we work to resolve this issue.
Minor August 6, 2026 Pooler, GA 56d 19h
Started Aug 06, 2026, 03:43 PM UTC· resolved Oct 02, 2026, 11:25 AM UTC
- monitoring Aug 06, 2026, 03:43 PM UTC
We are aware of an outage in your area. All Clearwave Fiber teams are actively investigating the issue and working to restore service as soon as possible. We appreciate your patience and apologize for the inconvenience.
Minor July 20, 2026 Sebastian, FL Network Maintenance 73d 12h
Started Jul 20, 2026, 10:42 PM UTC· resolved Oct 02, 2026, 11:25 AM UTC
- monitoring Jul 20, 2026, 10:42 PM UTC
To improve network reliability and reduce the risk of future service disruptions, Clearwave Fiber will perform emergency network maintenance between 2:00 a.m. and 6:00 a.m. Tuesday, July 21. During this maintenance window, customers may experience intermittent service interruptions or a temporary loss of service. We apologize for the short notice. This work is being performed...
Minor July 15, 2026 Savannah, GA 79d
Started Jul 15, 2026, 11:22 AM UTC· resolved Oct 02, 2026, 11:25 AM UTC
- monitoring Jul 14, 2026, 09:22 PM UTC
Our team is aware of the outage affecting your area, and all Clearwave Fiber support teams are actively working to restore service as quickly as possible. We will continue to keep you informed and will share updates on this page and via email and text as they become available. Thank you for your patience and...
Minor July 15, 2026 Pooler, Rincon, Port Wentworth, GA 79d
Started Jul 15, 2026, 10:32 AM UTC· resolved Oct 02, 2026, 11:25 AM UTC
- monitoring Jul 15, 2026, 02:32 PM UTC
Our team is aware of the outage affecting your area, we believe due to a cut on our network by a third party. All Clearwave Fiber support teams are actively working to investigate the cause and restore service as quickly as possible. We will share updates on this page and via email and text as...
Minor July 14, 2026 Salina, KS Network Maintenance 79d 17h
Started Jul 14, 2026, 05:33 PM UTC· resolved Oct 02, 2026, 11:25 AM UTC
- monitoring Jul 14, 2026, 05:33 PM UTC
Work on the Clearwave Fiber network will take place in the early morning hours of Thursday, July 16, beginning at 12:01 a.m. CT through 6:00 a.m. There will be a brief service disruption for customers in the area. Our Network Operations Center will closely monitor service levels during the work period and stay in direct...
Minor July 1, 2026 Sebastian, FL 92d 18h
Started Jul 01, 2026, 04:36 PM UTC· resolved Oct 02, 2026, 11:25 AM UTC
- monitoring Jul 01, 2026, 04:36 PM UTC
We are aware that customers in your area are experiencing a service disruption. All Clearwave Fiber support teams are engaged and working to resolve the issue. The current estimated time of restoration is 8 p.m. ET. We sincerely apologize for the disruption and appreciate your patience. We will continue to provide updates as more information...
Minor June 30, 2026 Richmond Hill, GA 93d 12h
Started Jun 30, 2026, 10:47 PM UTC· resolved Oct 02, 2026, 11:25 AM UTC
- monitoring Jun 30, 2026, 10:47 PM UTC
We are aware that customers in your area are experiencing a service disruption. All Clearwave Fiber support teams are engaged and working to resolve the issue. We will provide an update as soon as one is available via email and text to impacted customers. We apologize for the disruption and appreciate your patience.
Minor May 26, 2026 Salina, KS 128d 18h
Started May 26, 2026, 04:31 PM UTC· resolved Oct 02, 2026, 11:25 AM UTC
- monitoring May 26, 2026, 04:31 PM UTC
We are aware that customers in the area are experiencing a service disruption. All Clearwave Fiber support teams are engaged and working to restore service. We expect service to be restored by 9 p.m. ET. We will provide any additional updates on this page as soon as they are available via email and text to...
Minor May 21, 2026 Wilmington Island, GA 133d 20h
Started May 21, 2026, 02:50 PM UTC· resolved Oct 02, 2026, 11:25 AM UTC
- monitoring May 21, 2026, 02:50 PM UTC
We are aware that customers in the area are experiencing a service disruption. All Clearwave Fiber support teams are engaged and working to restore service. We expect service to be restored by 9 p.m. ET. We will provide any additional updates as soon as they are available via email and text to impacted customers. You...
Minor May 12, 2026 Rincon, GA 50d 23h
Started May 12, 2026, 08:17 PM UTC· resolved Jul 02, 2026, 07:38 PM UTC
- monitoring May 12, 2026, 08:17 PM UTC
We are aware that customers in the area are experiencing a service disruption. All Clearwave Fiber support teams are engaged and working to restore service. We expect service to be restored by 12 a.m. ET. We will provide any additional updates on this page as soon as they are available and via email and text...
Minor May 12, 2026 Southern Illinois 51d 5h
Started May 12, 2026, 02:27 PM UTC· resolved Jul 02, 2026, 07:38 PM UTC
- monitoring May 12, 2026, 02:27 PM UTC
We are aware that customers in the area are experiencing a service disruption. All Clearwave Fiber support teams are engaged and working to restore service. We will provide additional updates on this page as soon as they are available and via email and text to impacted customers. We apologize for the disruption and appreciate your...
Minor April 29, 2026 New Lenox, IL 63d 19h
Started Apr 29, 2026, 11:50 PM UTC· resolved Jul 02, 2026, 07:38 PM UTC
- monitoring Apr 29, 2026, 11:50 PM UTC
We are aware that customers in the area are experiencing a service disruption. All Clearwave Fiber support teams are engaged and working to restore service. We expect service to be restored by 4 a.m. ET. We will provide any additional updates on this page as soon as they are available via email and text to...
Minor April 29, 2026 Valdosta, GA Network Maintenance 63d 23h
Started Apr 29, 2026, 07:56 PM UTC· resolved Jul 02, 2026, 07:38 PM UTC
- monitoring Apr 29, 2026, 07:56 PM UTC
Work on the Clearwave Fiber network will take place in the early morning hours of Tuesday, May 12, beginning at 12:01 a.m. ET through 8:00 a.m. There will be service disruption for customers in the area. Our Network Operations Center will closely monitor service levels during the work period and stay in direct contact with...
Minor April 29, 2026 Red Bud, IL Network Maintenance 64d
Started Apr 29, 2026, 07:37 PM UTC· resolved Jul 02, 2026, 07:38 PM UTC
- monitoring Apr 29, 2026, 07:37 PM UTC
Work on the Clearwave Fiber network will take place in the early morning hours of Monday, May 4, beginning at 12:01 a.m. ET through 7:00 a.m. Our team will be moving a portion of our Fiber network to accommodate upcoming road work. There will be service disruption for customers in the area. Our Network Operations...
Minor March 13, 2026 Illinois Network Maintenance 111d 1h
Started Mar 13, 2026, 06:19 PM UTC· resolved Jul 02, 2026, 07:38 PM UTC
- monitoring Mar 13, 2026, 06:19 PM UTC
Work on the Clearwave Fiber network will take place in the early morning hours of Tuesday, March 24, beginning at 12:01 a.m. through 6:00 a.m. This work is required the Department of Transportation Clearwave Fiber services WILL BE DISRUPTED during this time. If you experience a service disruption after the end of the maintenance timeframe,...
Minor March 6, 2026 Jacksonville, FL 118d 13h
Started Mar 06, 2026, 06:30 AM UTC· resolved Jul 02, 2026, 07:38 PM UTC
- monitoring Mar 06, 2026, 06:30 AM UTC
Repair work is continuing. At this time we do not have an estimated time of service restoration. We will communicate one as soon as possible. We will share updates on this page and via email and text to impacted customers as soon as more information becomes available. Thank you for your patience as we complete...
Minor March 6, 2026 Tifton, GA 118d 15h
Started Mar 06, 2026, 04:25 AM UTC· resolved Jul 02, 2026, 07:38 PM UTC
- monitoring Mar 06, 2026, 04:25 AM UTC
Repairs are complete, and all customers’ services should be fully restored. If you are still experiencing a service disruption, please visit clearwavefiber.com/networkstatus/troubleshooting for steps to follow to restore service. Our team continues to actively monitor all service levels and will provide an update if the situation changes.