Clearwater Analytics incident

Analytics Website Service Degradation

Major Resolved View vendor source →

Clearwater Analytics experienced a major incident on June 19, 2025 affecting Clearwater Analytics website, lasting 2h 30m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2025, 05:15 PM UTC
Resolved
Jun 19, 2025, 07:45 PM UTC
Duration
2h 30m
Detected by Pingoru
Jun 19, 2025, 05:15 PM UTC

Affected components

Clearwater Analytics website

Update timeline

  1. investigating Jun 20, 2025, 08:07 PM UTC

    Clearwater is having an internal systems issue starting 11:15 that caused service Interruption for Analytics Website. Our team is currently investigating the issue.

  2. identified Jun 20, 2025, 08:07 PM UTC

    Engineers have identified the cause of the outage. They are working on a solution now.

  3. monitoring Jun 20, 2025, 08:08 PM UTC

    The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

  4. resolved Jun 20, 2025, 08:08 PM UTC

    The Clearwater Analytics website is operational.