Clearwater Analytics experienced a minor incident on February 22, 2026 affecting Clearwater Analytics website and Prism, lasting 2h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 22, 2026, 04:29 PM UTC
The Clearwater Analytics website is facing intermittent issues. Engineers are investigating the issue.
- investigating Feb 22, 2026, 04:38 PM UTC
We are continuing to investigate this issue.
- identified Feb 22, 2026, 04:47 PM UTC
Engineers have traced the cause of the issue to a third-party provider. We are working with the third-party provider to resolve the issue as soon as possible.
- identified Feb 22, 2026, 05:12 PM UTC
We are continuing to work with the third-party vendor to resolve this issue.
- identified Feb 22, 2026, 05:36 PM UTC
We are continuing to work on a fix for this issue.
- identified Feb 22, 2026, 05:43 PM UTC
We are continuing to work on a fix for this issue.
- identified Feb 22, 2026, 06:35 PM UTC
We are working with the third-party provider to resolve the issue as soon as possible.
- monitoring Feb 22, 2026, 06:47 PM UTC
The Clearwater Analytics website is operational. Engineers are actively monitoring the system.
- resolved Feb 22, 2026, 06:57 PM UTC
The Clearwater Analytics website is operational.