Clearwater Analytics Outage History

Clearwater Analytics is up right now

Clearwater Analytics had 9 outages in the last 2 years totaling 22h 3m of downtime — averaging 0.4 incidents per month.

There were 9 Clearwater Analytics outages since November 25, 2024 totaling 22h 3m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.clearwateranalytics.com

Notice August 27, 2026

Service Disruption — Login Availability

Detected by Pingoru
Aug 27, 2026, 04:12 PM UTC
Resolved
Aug 27, 2026, 11:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Aug 27, 2026, 04:12 PM UTC

    Between 10:16 and 10:42 UTC on August 27, 2026, users experienced intermittent delays and timeouts when logging into the Clearwater Reporting portal. The issue was caused by an incident at our third-party authentication provider. Users who were already logged in were not affected. The issue has been resolved, and login functionality is confirmed to be operating normally. We apologize for any inconvenience.

Read the full incident report →

Minor June 1, 2026

Partial Service Disruption – Reporting Website

Detected by Pingoru
Jun 01, 2026, 11:00 PM UTC
Resolved
Jun 02, 2026, 12:05 AM UTC
Duration
1h 4m
Affected: Clearwater Analytics website
Timeline · 4 updates
  1. investigating Jun 01, 2026, 11:00 PM UTC

    The Clearwater Analytics Reporting website is currently experiencing a partial disruption. Some users may encounter degraded performance or intermittent unavailability. Our engineering team is actively investigating the issue. We will provide an update as soon as additional information is available. We apologize for the inconvenience and appreciate your patience.

  2. identified Jun 01, 2026, 11:22 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 01, 2026, 11:52 PM UTC

    Our engineering team has deployed a fix for the partial disruption affecting the Reporting website. We are actively monitoring the environment to confirm full service restoration.

  4. resolved Jun 02, 2026, 12:05 AM UTC

    The partial disruption affecting the Reporting website has been fully resolved. All services are operating normally.

Read the full incident report →

Critical March 5, 2026

Unexpected website downtime

Detected by Pingoru
Mar 05, 2026, 09:37 AM UTC
Resolved
Mar 05, 2026, 10:42 AM UTC
Duration
1h 4m
Affected: Clearwater Analytics website
Timeline · 6 updates
  1. investigating Mar 05, 2026, 10:12 AM UTC

    The Clearwater Analytics website is unexpectedly unavailable. Engineers are actively addressing the issue.

  2. investigating Mar 05, 2026, 10:13 AM UTC

    We are continuing to investigate this issue.

  3. identified Mar 05, 2026, 10:16 AM UTC

    Engineers have identified the cause of the outage. They are working on a solution now.

  4. monitoring Mar 05, 2026, 10:27 AM UTC

    The Clearwater Analytics website is operational. Engineers are actively monitoring the system.

  5. monitoring Mar 05, 2026, 10:28 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Mar 05, 2026, 10:42 AM UTC

    The Clearwater Analytics website is operational.

Read the full incident report →

Critical November 18, 2025

Unexpected website downtime due to third-party service degradation

Detected by Pingoru
Nov 18, 2025, 11:30 AM UTC
Resolved
Nov 18, 2025, 03:33 PM UTC
Duration
4h 3m
Affected: Clearwater Analytics websiteClearwater Analytics websitePrismPrism
Timeline · 5 updates
  1. investigating Nov 18, 2025, 01:10 PM UTC

    We are currently experiencing service disruptions due to errors originating from a third-party provider. This issue may result in intermittent failures while interacting with the website. Our team is actively monitoring the situation and awaiting updates from the third-party provider.

  2. identified Nov 18, 2025, 01:13 PM UTC

    We have identified the cause of the outage - it is due to errors originating from a third-party provider. Our team is actively monitoring the situation and awaiting updates from the third-party provider.

  3. identified Nov 18, 2025, 01:18 PM UTC

    We have identified the cause of the outage - it is due to errors originating from a third-party provider. Our team is actively monitoring the situation and awaiting updates from the third-party provider.

  4. monitoring Nov 18, 2025, 03:05 PM UTC

    A fix has been implemented by the vendor, and we are actively monitoring to ensure all services remain stable and fully operational.

  5. resolved Nov 18, 2025, 03:33 PM UTC

    The Clearwater Analytics website is operational.

Read the full incident report →

Minor October 6, 2025

Unexpected website slowness

Detected by Pingoru
Oct 06, 2025, 03:31 PM UTC
Resolved
Oct 06, 2025, 04:35 PM UTC
Duration
1h 4m
Affected: Clearwater Analytics website
Timeline · 4 updates
  1. investigating Oct 06, 2025, 04:35 PM UTC

    The Clearwater Analytics website is unexpectedly slow. Engineers have been dispatched to urgently address the issue.

  2. identified Oct 06, 2025, 04:35 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 06, 2025, 04:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 06, 2025, 05:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 13, 2025

Unexpected Website Login issues

Detected by Pingoru
Aug 13, 2025, 08:34 PM UTC
Resolved
Aug 13, 2025, 08:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Aug 13, 2025, 08:34 PM UTC

    The Clearwater Analytics website experienced login issues from 7:36 PM to 8:01 PM UTC. The team has identified the root cause and successfully resolved the issue. The website is now fully operational.

Read the full incident report →

Major June 19, 2025

Analytics Website Service Degradation

Detected by Pingoru
Jun 19, 2025, 05:15 PM UTC
Resolved
Jun 19, 2025, 07:45 PM UTC
Duration
2h 30m
Affected: Clearwater Analytics website
Timeline · 4 updates
  1. investigating Jun 20, 2025, 08:07 PM UTC

    Clearwater is having an internal systems issue starting 11:15 that caused service Interruption for Analytics Website. Our team is currently investigating the issue.

  2. identified Jun 20, 2025, 08:07 PM UTC

    Engineers have identified the cause of the outage. They are working on a solution now.

  3. monitoring Jun 20, 2025, 08:08 PM UTC

    The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

  4. resolved Jun 20, 2025, 08:08 PM UTC

    The Clearwater Analytics website is operational.

Read the full incident report →

Notice June 18, 2025

Data Delivery Delays

Detected by Pingoru
Jun 18, 2025, 11:21 AM UTC
Resolved
Jun 18, 2025, 04:43 PM UTC
Duration
5h 21m
Affected: Clearwater Analytics websiteClearwater Analytics website
Timeline · 4 updates
  1. investigating Jun 18, 2025, 03:12 PM UTC

    Clearwater is having an internal systems issue starting 11:21 UTC that may delay client deliverables. Our team has identified the problem and is actively working on resolving the issue.

  2. identified Jun 18, 2025, 03:15 PM UTC

    Engineers have identified the cause of the issue. They are working on a solution now.

  3. monitoring Jun 18, 2025, 04:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 18, 2025, 04:43 PM UTC

    The Clearwater Analytics internal affected systems are fully operational.

Read the full incident report →

Major March 28, 2025

Unexpected Prism downtime

Detected by Pingoru
Mar 28, 2025, 09:10 AM UTC
Resolved
Mar 28, 2025, 04:05 PM UTC
Duration
6h 55m
Affected: Prism
Timeline · 4 updates
  1. investigating Mar 28, 2025, 09:11 PM UTC

    The Prism Reporting and Prism Statements products are experiencing unexpected degraded performance. Engineers have been dispatched to urgently address the issue.

  2. identified Mar 28, 2025, 09:11 PM UTC

    Engineers have identified the cause of the outage. They are working on a solution now.

  3. monitoring Mar 28, 2025, 09:12 PM UTC

    The Prism Reporting and Prism Statements products are operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.

  4. resolved Mar 28, 2025, 09:13 PM UTC

    The Prism Reporting and Prism Statements products are operational.

Read the full incident report →