Clearwater Analytics experienced a major incident on March 17, 2021 affecting Clearwater Analytics website, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Clearwater Analytics website
Update timeline
- investigating Mar 17, 2021, 11:29 PM UTC
Our website is experiencing high connection counts. Engineers have been dispatched to address the issue and we will be updating this soon.
- identified Mar 17, 2021, 11:30 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 17, 2021, 11:48 PM UTC
A fix was implemented, and we continue to monitor.
- monitoring Mar 17, 2021, 11:49 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 18, 2021, 03:15 AM UTC
This incident has been resolved.